Susan Williams

Susan Williams is the founder and managing director of Prose&Coms, an innovative South African communications company specialising in corporate publications, training and storytelling for strategic, motivational and therapeutic purposes.

She holds a BA degree with a specialisation in languages and philosophy, two BA Honours degrees in Philosophy and Applied Linguistics, and a post-graduate education diploma from Rand Afrikaans University (now University of Johannesburg).

With a strong background in education and vast experience working at multinational corporations, Susan consults and offers services in her areas of expertise. Since starting her business in 2000, she has been contracted to manage numerous group publishing projects with international distribution.  In addition, she has first-hand experience in developing corporate and technical training video scripts and presentations, as well as developing superb induction and other internal/public training programmes.

She is also a public speaker, a facilitator with a specific interest in facilitating World Café, Dialogue and Storytelling sessions and a trainer of business speech writing and speaking skills.

Susan tutors Report Writing and Presentation, Write Better Letters, Write Better Newsletters, and the Writing Coach Course. Despite her busy schedule, Susan also finds the time to be an active member of Toastmasters International.


‘I can highly recommend the Write Better Newsletters course. My mentor Susan Williams provided excellent feedback and I learned a lot. Practising how to make otherwise boring newsletter content engaging was especially beneficial. Due to Susan, our company’s quarterly newsletter has definitively improved!’ Tanja Wijnen, Write Better Newsletters Course

‘This course is very informative and detailed. The skills I have acquired will definitely assist me in the future. I am very impressed with the course and would recommend it to everyone. Susan is an absolutely wonderful tutor. The questions I directed towards her were very professionally dealt with and the information she provided assisted me in submitting the necessary tasks with no difficulty. You guys are just absolutely awesome: customer service on point. I will also be doing another course through you in the near future.’ Raygon De Bruin, Business Writing Toolkit Course

‘The course was well-defined, and it really made me stop to think about the audience I was addressing and the points I wanted to get across. Susan was a great tutor. Her feedback was very constructive and well received. Her support and encouragement were first class. The College is very helpful in advising you on suitable courses to take. They are a very professional organisation and I would highly recommend them.’ Robyn Horan, Write Better Letters Course

‘I think the course provides a simple yet effective way to develop one’s writing skills. I found this to be a good foundational step into writing better and look forward to trying out the advanced course in the future. Susan is kind, caring and very intuitive.’ Sakina, Business Writing Toolkit Course

‘Challenging but really worthwhile. I learnt a lot and fine-tuned some other skills. Susan was prompt, friendly and supportive. Her feedback was easy to understand and useful. An enjoyable and informative experience.’ Caroline Waugh, Business Writing Toolkit Course