This one-month, e-mail correspondence course will show you how to use the correct style, format and tone required for effective letter writing at work.

Master the art of letter writing, including letters of complaint, letters of introduction, thank you letters, marketing or sales letters, letters about financial issues, customer relationship letters and letters to apologise.

You will learn how to:

• Plan and prepare your letter
• Write with the specific reader in mind
• Write clear and succinct copy
• Use the right style and tone for the letter
• Select the appropriate words
• Structure and format your letter correctly
   

Course details

• Course fee: $339.00 GST inclusive
• Course notes: a 60-page manual
• Length: One month
• Registration: At any time via our website
   

Students must complete:

• Five writing assignments, including three 400- to 600- word letters.
• Detailed feedback and assessments will be provided for each assignment by the tutor.
   

Admission Requirements

• Basic writing skills are essential
• Computer skills, e-mail and Internet access required
• No previous tertiary qualification required

Estimated minimum time commitment

• Reading time: Two hours
• Writing time: Five hours

Tutor: Susan Williams.